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After signing in, open Orders and choose the order number. Lebora shows confirmed stages such as shop handoff or out for delivery. If live tracking is unavailable, you will see order status instead of a map.

It depends on each shop sub-order's state. Open the signed-in order; an available change appears as an explicit action. Once preparation or delivery starts, shop or support review may be required.

An available delivery date or range appears at checkout and in order details. Items from different shops may arrive separately. A confirmed courier or shop update supersedes an earlier estimate.

Check the order notice to see whether another attempt is available. Do not pay anyone outside the confirmed order flow. For cash on delivery, pay only when the correct parcel is handed over.

Open the signed-in order, choose the item, and select a reason. Keep the product and packaging as received and provide clear evidence when requested. Return and refund approval follows an eligibility and condition review.

The path depends on the payment method and confirmed return decision. Order details show the confirmed refund status as it progresses. A message outside Lebora is not a financial confirmation.

Choose cash on delivery when available and pay the confirmed amount when the parcel is handed over. Verify the order number and amount; never transfer money in advance to a personal account outside the order.

Cash on delivery is the currently available option. Whish Money and Visa cards remain unavailable until provider approval and testing are complete and checkout offers them as usable methods.

Articles are public, but profiles, orders, and chat need verified identity to protect data and attribute actions correctly. Signing in does not grant administrative privileges.

Open Settings after signing in to manage your language, currency, privacy, and notification preferences.

Complete the storefront profile, contact details, country of origin for every product, and declared service targets, then submit the shop for ownership and content review before publishing.

The invitation appears in the supplier promotion inbox. Choose eligible products, the reduction method, and a percentage inside the allowed range, then submit for review when persistence and delivery are enabled.

Use the report action in the relevant order or conversation when available, and describe the reason without sharing secrets or payment data. Evidence and context go to human review; one word does not automatically cause a permanent ban.

Read the notice for the reason, duration, and affected capability. When an appeal is available, submit context or additional evidence within its deadline. Sensitive restrictions must be explained and reviewable.